Domanda 1. Com'è la tua qualità? Testate la vostra merce prima della consegna?
A: Yes, goods are 100% tested before delivery.
Q2. What is your terms of payment?
A: TT/Western Union/Garanzia di Commercio 30% come deposito, e 70% prima della consegna. Le foto del prodotto e della confezione ti verranno mostrate prima di pagare il saldo.
Q3. How about your delivery time?
A: Normally your order will be delivered within 1-2 working days upon receipt of your payment as 95% items are in new stock. Shipping time depends on different country and different shipping option, we'll show you accurate time accordingly.
Besides, there're 2 European warehouses, one is in German, the other is in Czech, so normally it will take 2-4 days to receive goods if you're in Europe.
Q4. What is your Trade Terms?
A: EXW, FOB, CFR, CIF, DDP.
Q5. What is your sample policy?
A: We're willing to send samples with customers paying the sample and the shipping cost.
Q6. Can you do OEM or ODM?
A: Yes, OEM or ODM is welcome, we can produce by your samples or technical drawings.
Q7. How is your package?
A: Generally, goods in neutral white boxes and brown cartons. OEM package is welcome, additional cost might be caused depends on cases.