Câu 1. Chất lượng của bạn như thế nào? Bạn có kiểm tra hàng hóa của bạn trước khi giao hàng?
A: Yes, goods are 100% tested before delivery.
Q2. What is your terms of payment?
A: TT / Western Union / Đảm bảo thương mại 30% như tiền gửi và 70% trước khi giao hàng. Hình ảnh của sản phẩm và gói hàng sẽ được hiển thị cho bạn trước khi bạn thanh toán số dư.
Q3. How about your delivery time?
A: Normally your order will be delivered within 1-2 working days upon receipt of your payment as 95% items are in new stock. Shipping time depends on different country and different shipping option, we'll show you accurate time accordingly.
Besides, there're 2 European warehouses, one is in German, the other is in Czech, so normally it will take 2-4 days to receive goods if you're in Europe.
Q4. What is your Trade Terms?
A: EXW, FOB, CFR, CIF, DDP.
Q5. What is your sample policy?
A: We're willing to send samples with customers paying the sample and the shipping cost.
Q6. Can you do OEM or ODM?
A: Yes, OEM or ODM is welcome, we can produce by your samples or technical drawings.
Q7. How is your package?
A: Generally, goods in neutral white boxes and brown cartons. OEM package is welcome, additional cost might be caused depends on cases.